FAQs

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FAQ – Aloe Glow™

1. What are the benefits of Aloe Glow™ balm?

Aloe Glow™ intensely moisturizes lips, repairs chapped skin, softens skin and enhances natural color thanks to its formula that reacts to body pH and temperature.

2. Does the balm really change color?

Yes! The stick is green but turns light pink or a brighter pink depending on your natural pH. Each person gets a unique shade.

3. Is it suitable for all skin types?

Absolutely. Our formula based on aloe vera, jojoba oil and natural ingredients is even suitable for sensitive skin.

4. Is the product tested on animals?

No. Aloe Glow™ is cruelty-free, vegan-friendly and made without animal testing.

5. How long will it take to receive my order?

Delivery times vary depending on your country, but generally:

Canada: 4 to 7 business days

A tracking number is sent as soon as your order is shipped.

6. Can I modify or cancel my order?

Yes, if the order has not yet been processed. Contact us as soon as possible at:

📩 support@shopaloeglow.com

7. What payment methods do you accept?

We accept:

✔️ Bank card (Visa, Mastercard, AMEX)

✔️ Google Pay

✔️ Apple Pay

✔️ Shop Pay

8. Does the balm leave a sticky finish?

No! Aloe Glow™ offers an ultra-light, non-sticky and comfortable finish for everyday use.

9. How much does a balm contain?

Each stick contains 3.8g of moisturizing product.

10. How do I contact your customer service?

For any questions, please write to us at: